Diamond Celebrity

Always "FREE SHIPPING" @ Dimondcelebrity.com for Domestic Order

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shipping worldwide

14 days return

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Shippings

Shipping Service Shipping Fee Shipping Time USPS Priority $Free 5-7 business days UPS Ground $20.00 4-5 business days UPS 2nd Day $25.00 1-2 business days UPS Next Day PM $40.00 Next Business Day PM delivery UPS Next Day AM $65.00 Next Business Day AM delivery (before 9am) Orders placed by 11am EST will be shipped out the same day Orders placed after 11am EST will be shipped the following business day Orders are not shipped on holidays, Saturday or Sunday Signature is required for all items over $100 Delivery of an order is possible on Saturday Same day shipping is only available for in-stock items and is not available for personalized, out of stock or back-order items. APO/FPO orders will ship via USPS Priority Mail only. (4-7 Business days delivery time) Alaska / Hawaii / US Territories must add an additional 1-2 business days for USPS shipping services To ensure fast shipping time please make sure you use your correct address at checkout, any order modifications/errors will delay shipping time. Sales tax of 8.875% is collected for orders shipped to New York state *All orders is subject to complete verification before shipment is made. Learn more about our shipping policy*

Receive your purchase without leaving the comfort of your own home. Your order will be shipped directly to your door. For your protection, orders of $1,000 or more require a signature upon delivery, regardless of any signature waiver on file. UPS® will attempt to deliver 3 business days in a row before returning the package. hipping Service Shipping Fee Shipping Time USPS Priority $Free 5-7 business days UPS Ground $20.00 4-5 business days UPS 2nd Day $25.00 1-2 business days UPS Next Day PM $40.00 Next Business Day PM delivery UPS Next Day AM $65.00 Next Business Day AM delivery (before 9am)

It depends which Shipping Service you going to choose, please look at our shipping method, for international customer allow 10 days +/_.

Domestic: NON-Custom Items: Most items will be shipped within 48 working hours, after which delivery can be expected in approximately 4 – 8 business days. All orders will receive a tracking number. Tracking details will be provided via email after shipping, but please note that it can take several days before the status is updated due to the limitations of the courier systems. Custom Items: Custom designed items will take 4 – 6 weeks to create and produce. After production, items will be shipped within 48 working hours, after which delivery can be expected in approximately 4 – 8 business days. All orders will receive a tracking number. Tracking details will be provided via email after shipping, but please note that it can take several days before the status is updated due to the limitations of the courier systems. Call to get a faster service International: For international orders you can select either of the following options: USPS International Priority (Allow 1 – 2 days to ship and 6 – 12 days to arrive. Tracking provided until package leaves U.S. only and Insurance must be purchased separately). USPS shipments come with the package’s customs number indicating when the package leaves the United States. *USPS orders may be subject to a customs tax upon entering international countries, so please understand your country’s import laws before using USPS* *Please note that all solid gold, diamond, or custom orders are made to order. These orders may take 4 – 6 weeks to process due to each piece being individually made and inspected for quality assurance. Undeliverable Packages: We rely on our customers to provide an accurate delivery address and to ensure a reliable and safe delivery location for the package. If a package is returned as undeliverable due to an improper, incomplete or invalid address, you will be offered the options of reshipping the package, for a $15 shipping and handling fee, or canceling the order (subject to a 15% restocking fee, to be subtracted from the order total prior to reimbursement). If we do not hear back from you within 7 business days of the failed delivery, we will proceed with cancelation and the associated fee. Lost or Stolen Packages: Gold Presidents is not responsible for lost or stolen packages, and deem the order agreement fulfilled upon successful indication of delivery, per the associated tracking number. We rely on our customers to provide an accurate delivery address and to ensure its reliability and security for safe delivery, including monitoring tracking updates for prompt retrieval upon delivery. If your tracking number indicates delivery, but you have not received the package, please double check that you’ve provided the correct address, after which we recommend the following: Look to see if a notice of attempted delivery was left Look in your mailbox and around the delivery location- the courier may have left it somewhere less conspicuous (e.g. by the garage, on the front porch, in the decorative antique mailbox on the house, etc.) Ask anyone you live with if they found the package (e.g. roommate takes the package in and puts it up for safe keeping, and then forgets until asked) Check with your neighbors, particularly if you have similar house numbers If you’re still not able to locate the package after checking all points above, please contact us. Dependent on the circumstances, we may be able to provide additional resources to help you find a positive solution.

Payment Information

We accept all major credit cards, Amazon pay, Google Pay, Apple Pay, Paypal

When shopping with Diamond Celebrity you can be certain that what you’re buying is 100% authentic. We do not promote any counterfeit products on our website. Our fine jewelry will pass any industry standard testing for gold and diamonds. Secure Shopping: When you use your credit card to make a purchase through our shopping cart, the information you provide is protected by a 256 bit Secure Sockets Layer (SSL) encryption technology. This technology ensures that your personal information is protected from outside parties when transmitted from your computer to our serve

Returns

Returns and Exchange Policy At Diamond Celebrity we strive to provide each and every Guest with an experience that makes them feel confident in their purchase. We hope your selection brings you many years of enjoyment. However, if for any reason you are dissatisfied with your purchase, you may return your item based on our current Return and Exchange Policy. Please go to Return Policy at the foot note

 

For your protection, we recommend that you use a shipping method that provides insurance and tracking services from providers such as UPS, FedEx, or USPS for your return. Ship the return package to the address indicated on the packing slip: DC PROCESSING 7500 Bellaire Blvd, Suite #1008, Houston Texas 77036.Please visit the return policy page for complete details

 

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